Procurement Services has worked diligently to negotiate travel contracts for Western that will save both time and money and recently entered into an agreement with FCM Travel Solutions as Western's preferred travel vendor.
For Travel & Expense Reimbursement go to: Travel and Expense Reimbursement
FCM Travel Solutions is Western's preferred travel management company. FCM specializes in cutting costs and maximizing amenities on complex bookings. Our partnership with FCM has provided us with access to Concur Travel, which will allow Western travellers to book airfare, train travel, hotel accommodations and car rentals through one online tool. Western employees will be able to sign into Concur using their Western username and password. Western rates will be loaded into Concur to allow travellers to take advantage of our travel contracts.
Plane and train tickets can be charged directly to your speed code through Concur Travel or an FCM Travel Manager. There is no need to complete a travel expense report if a speedcode is charged. Tickets will be delivered electronically.
Note: A speedcode cannot be used to book hotels or rental vehicles when booked through Concur or a Travel Manager. These reservations can be secured through Concur or an agent but a Scotiabank travel card or a personal credit card will be required when you check out of the hotel or pick up the rental vehicle.
Contact FCM at 1-855-329-3104 or firstname.lastname@example.org
For a list of comprehensive FCM fees, please log into the FCM Client Portal.
Travellers requiring emergency assistance outside of standard operating hours (8:30AM-5:00PM ET, Monday through Friday) can contact FCM's 24-hour Emergency Travel Centre (ETC). After hours services is for urgent bookings/changes only.
An after hours charge of $20 applies.
Calling from within North America:
Calling from overseas:
Once connected, please state Western's executive code.
FCM specializes in cutting costs and maximizing amenities on complex bookings. If a lower fare or better availability exists anywhere in the FCM global network across 87 countries, they can access it for you.
For international or complex travel arrangements, contact an FCM consultant directly for assistance. An agent will help to optimize your agenda while minimizing costs. Contact FCM at 1-855-329-3104 or email@example.com
Discounted prices are available from VIA RAIL for all Western faculty and staff. VIA RAIL offers a 15% discount off of the best available public fare (subject to advance purchase requirements) and applies to most train fare classes and routes (excludes Escape Fares). This rate does not apply to multi-trip pass products and any promotional fare requiring a discount code such as: Canrailpass, BizPak, Corridorpass, 6-Pak, and GO/VIA Pak. This rate applies to both business and leisure train trips taken by Western faculty and staff and will be extended to up to three (3) additional passengers. Tickets must be purchased from VIA directly or through FCM Travel Solutions.
VIA Rail requires passengers to carry an employee or member identification when using a corporate travel rate. If a reservation is made for a guest speaker or consultant, they will be required to present a letter from Western University, upon request, that identifies them as a guest traveler.
Please enter the guest’s name and date(s) of travel in the Via Rail Guest Letter and ensure the guest brings a copy of this letter on the train
Book through the Online Reservation System!
Report any accident to the University's Insurance Office as soon as possible at 661-2111 extension 85631 or email the Corporate Insurance Administrator. If a Western VISA card was charged and the vehicle was damaged, please report the accident to the Scotiabank VISA customer service office (telephone 1-888-823-9657).
The following information will be collected from Western's insurance department:
FCM Travel Solutions has assisted Western in securing discounts for those travelling on University business with both Air Canada and WestJet!
Further details on both of these agreements can be found by logging into the FCM portal. To access these discounts, airfare must be booked through an FCM Travel Manager or Concur Travel.
Log in using your Western username and password!
Having difficulties logging in or are new to Western? Contact Procurement Services to set up your account.