Division of Information Technology Services

Filter Incoming Messages


This page explains how to filter incoming messgaes in your email account.

Applies to Outlook Web Access (OWA) and Outlook 2013.


Creating mail filters provides individuals is a way to manage their inbox more efficiently. Dependant upon the device type or mail protocol it allows individuals using smart phones with data plans to off load certain content to avoid excessive charges.

If you are just migrating into Office 365 from Convergence and saved your mail filter details in a word document, open that document now and use the instructions below to create your mail filters in the Office 365 system.

You can find a detailed explanation of Inbox Rules on Microsoft's support pages: http://office.microsoft.com/en-ca/support/inbox-rules-in-outlook-web-app-HA102824621.aspx 

If you wish to apply mail filters to messages already in your Inbox, follow the directions here.

Tips on Creating Filters

Outlook Web Access (OWA)

Outlook 2013

Follow the directions in the Rules Wizard to create a new rule from a template.  If you want to create a rule without using the pre-defined options, then select from the “Start from a blank rule” section.

Examples of common Mail Filters (Inbox Rules) in OWA

Below are some examples of common Mail Filters (Inbox Rules).

Figure 1any message received from "helpdesk@uwo.ca" is automatically moved to a folder called Important

Figure 2any message received from "important.person@uwo.ca" is left in the Inbox and automatically marked with High importance

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