Get Support by Phone:
- Mondays - Thursdays from 8:30 a.m. to 10:30 p.m.**
- Fridays from 8:30 a.m. to 4:30 p.m.
- Sundays from 4:30 p.m. to 10:30 p.m.**
**PLEASE NOTE: Phone support will not be available during the following periods:
- after 4:30 p.m. on weekdays or anytime on weekends during undergraduate course break periods
- after 4:30 p.m. on weekdays or anytime during undergraduate exam periods
- Sundays of long weekends
- any statutory holiday
Get Support at Our Drop In Counter:
- Mondays - Fridays from 8:30 a.m. to 4:30 p.m.
How to Find Us:
- By Phone:
- 519 661-3800 or Ext. 83800
- In Person:
- Support Services Building - our drop in counter is on the main floor right inside the front doors
- By Webform:
- itshelp.uwo.ca - submit your question here and we will get back to you within 1 working day
- Please note that we have had reports of the webform not working with IE 11. If you have a problem submitting a report with IE 11, please try using another browser.
- Ask ITS
- askits.uwo.ca - get immediate answers to some of our more common inquiries
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