Information Technology Services no longer provide telephone headset rentals, sales, installation, repair or warranty service. Historically, telephone headsets had to be specifically selected based on the telephone set and were available primarily from the telephone vendors. This is no longer the case. Headsets are available from many different sources and in many configurations. Most will work effectively with the telephone sets being used at Western. Please see below for information on headsets that have been used successfully at Western along with some possible vendors for future headset purchases.
Existing rental headsets will be considered to be the property of the renting department effective May 1, 2010 and the monthly rental charge will be discontinued. ITS will not provide sales, installation or repair support for headsets.
For voice trouble reports:
|Headset/Equipment Make||Headset/Equipment Model||Wireless||Separate Lifter required?|
Plantronics Wireless Headset & Lifter
(Also available without lifter)
|Plantronics Wired Headset||Tri-Star H81N||No||Will work with or without lifter (HL 10)|
|Plantronics Lifter||HL10||N/A||Lifter only|
GNNetcom/Jabra Wired Headset
Requires Amp for power (GN8000 MPA)
|GN2100 (4 in 1)||No||Will work with or without lifter (GN1000)|
|GNNetcom Wired AMP||GN8000 MPA||N/A||N/A|
|GN Ntcom/Jabra Cordless Headset||GN 9350e||Yes||Will work with or without lifter (GN1000)|
|GN Netcom/Jabra Bluetooth Headset (includes hub)||GO 6470||Yes||Will work with or without lifter (GN1000)|
|GN Netcom/Jabra Lifter||GN1000||N/A||Lifter only|
|Headset Adapter cable (to allow use of many standard headsets with Western phone sets)||CHA-CALL-HA||N/A||N/A|
Anixter Canada - Danielle Derbyshire email@example.com
Headsets can also be purchased from many online technology vendors.
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