Certification & Courses
Contact the CCAA
Phone: 519-661-1603
Toll-free: 1-888-625-0077
Email: ccaa@uwo.ca
1201 Western Road
Elborn College, Suite 1101
London, ON N6G 1H1
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How to Register a Team for CCAA Training
Organizations registering multiple staff must follow a few simple steps to ensure a smooth training experience. Group leaders are responsible for submitting participant information, supporting learners throughout the course, and coordinating logistics with the CCAA team.
Learn what to expect—step by step—from registration to certification.
Step-by-Step Overview
Step 1: Submit Participant List
Group leaders must provide a list of all participants no later than 7 days before the course start date. The list must include each participant’s:
- Full name
- Email address
- Phone number
- Mailing address
This allows the CCAA to:
- Create individual MyCCAA accounts (our online registration system)
- Enroll participants in the appropriate course
Step 2: Invoicing
An invoice for total registration fees will be sent to the group leader after the first day of the course.
Group Leader Expectations
The group leader is responsible for:
- Communicating course and certification expectations to participants before enrolling them in the session
- Supporting participants throughout the 14-hour online learning portion
- Ensuring participants are ready for the final in-person or face-to-face sessions
Course Completion and Certification
To receive certification, each participant must:
- Complete all coursework, assignments, and practical sessions
- Complete 18 hours of mentorship
- Successfully pass the final evaluation
Participants who finish the course requirements will receive a Record of Completion. Instructor candidates who meet all SFIC certification requirements within six months will receive a Seniors’ Fitness Instructor Course (SFIC) Certificate, valid for two years. Certified instructors will have access to continuing education opportunities during the certification cycle before renewal is required.
Do you have a question that we didn't cover here? Feel free to contact us for further clarification or to suggest additions to this page.