FAQs

Yes, we accept MasterCard, VISA and American Express credit cards.  Payments are processed in CAD. See Payment Options on the Customers of Western page.  Or use this direct link http://ar.fin.uwo.ca/ 

Yes, please contact Accounts Receivable at:  519-661-3870 or accountsreceivable@uwo.ca

Questions regarding account balances and payment options should be directed to Accounts Receivable at 519-661-3870 or accountsreceivable@uwo.ca.

If you have questions regarding the amount or content of your invoice, contact the issuing unit.  The Issued By individuals contact detail is located at the bottom of your invoice.

Questions regarding account balances, payment options or requests for copies of original invoices should be directed to Accounts Receivable at 519-661-3870 or accountsreceivable@uwo.ca.

108162587RT0001 - registered under The University of Western Ontario and Western University

As a University, most of Western's services are exempt from HST.

The University of Western Ontario or Western University.

The University of Western Ontario, Financial Services, Accounts Receivable Office, Support Services Building, Suite 6100, London, ON, N6A 3K7

Yes, we accept MasterCard, VISA and American Express credit cards.  Payments are processed in CAD. Customers must enter their own credit card information so please direct your Customers to the Payment Options on the Customers of Western page or use this direct link  http://ar.fin.uwo.ca/

Yes, please contact Accounts Receivable or have your Customer contact us at:  519-661-3870 or accountsreceivable@uwo.ca  Customers usually provide a form that needs to be completed and we will be happy to complete it.  All payment notifications should be sent directly to accountsreceivable@uwo.ca so that we can identify the payment.

Send the cheque to the Accounts Receivable Office, SSB 6100. We will deposit the cheque and apply the payment to the invoice.

Invoices created and finalized today will be credited to your account overnight. You can check the account inquires the next day to see that the credit is in the account used on the invoice.

Questions regarding creating an invoice can be directed to Accounts Receivable at 519-661-3870 or accountsreceivable@uwo.ca.

108162587RT0001 - registered under The University of Western Ontario and Western University

As a University, most of Western's services are exempt from HST.  Please review the Harmonized Sales Tax page and look for When Selling to External Parties.  The HST tax Table for Sales to External Parties gives a list of many goods and services provided by the University and if HST should be charged.  If you still have questions e-mail  hst@uwo.ca

A customer may have more than one billing address. You can view address options under the address tab when creating an invoice.

While contacts are linked to a location, they do not always automatically update when the location is changed. You may have to also change the contact under the address tab.

Contact accountsreceivable@uwo.ca - we can either send a supply to your unit via inter-campus mail or you can opt to pick up a supply at Financial Services.

Sign into Western Financials. Navigate to Billing > Generate Invoices > Non-Consolidated > Reprint Invoices. Add a run control or use an existing one. Enter your invoice Number in the From box. Click Run Ensure the Type is Window and the Format is PDF. Click Ok. The window should launch with the invoice you can print.

The Cashier is available Monday, Wednesday and Friday - 12:00 - 3:00.

Cheques must be made payable to "The University of Western Ontario" OR "Western University" OR "UWO".

A Deposit must be for one currency only, we accept:  CAD - Canadian cash and cheques;  USD - US cash & cheques (except US Postal Money Orders);  Foreign - Foreign cheques can be brought to the cashier, the cheque will be sent to the bank and the Canadian equivalent will be credited to your account

We can accept International Postal Money Orders issued by the United States Postal Service.

Bring a Petty Cash Reimbursement to the Cashier's Office during open hours.

Yes, for one-time activities we accept MasterCard, VISA and American Express.  Payments are processed in CAD.  Please visit the Central Cashier page for more information.

Contact accountsreceivable@uwo.ca for your current balance and to arrange for payment; cheque, cash, VISA, MasterCard and American Express credit cards are accepted.

Payment is due immediately.  Contact accountsreceivable@uwo.ca for your current balance and to arrange for payment; cheque, cash, VISA, MasterCard and American Express credit cards are accepted.

When you are on a leave and will not be receiving a pay from Western e.g. MAT or LTD arrangements to pay the monthly payments need to be made.  Contact accountsreceivable@uwo.ca to arrange for payment; cheque, cash, VISA, MasterCard and American Express credit cards are accepted.