Client Services is located in the Level 1 foyer (west tower) of the Support Services Building (SSB).
Hours of operation: Monday to Friday, 7:00 a.m. to 4:30 p.m.
If you are looking to request work, please fill out and submit an Electronic Work Order Request form. If your work order request is urgent in nature please contact Client Services directly. Our helpful staff team can answer your questions or put you in touch with the proper department within Facilities Management.*eWORq form will be unavailable March 3, 3am-12pm for maintenance*
Callers will be greeted with a phone tree system, providing service options. Call on campus at ext. 83304 or call from anywhere, 519-661-3304 and you will be presented with the following options:
This number is monitored 24/7 and is the best way to report facilities related emergencies. During winter months, this number should be used for reporting snowy and slippery conditions.
Providing the following information allows us to respond as efficiently and quickly as possible to your concern. Please review these points before making a request to Client Services
Please have the following information ready when you contact Client Services:
Non-emergency work reports or requests should be emailed to firstname.lastname@example.org.Feedback