COVID 19 - Update on Mail Service

March 23, 2020

With the current and evolving measures being taken to transition campus to a required services model, we are unfortunately unable to continue regularly scheduled mail delivery across campus. We have witnessed a significant reduction in incoming mail and parcel delivery volumes over the past week, but understand that time-sensitive or critical materials may still need to be received.

Effective Monday, March 23rd:

  • Campus mail, small parcel, and intercampus mail delivery/pickup service to delivery locations will be suspended
  • All incoming mail will be held in the central mailroom after being sorted
  • Arrangements for delivery to the regular sorting location, when staff is available to receive, can be arranged by calling x88196
  • Arrangements for pickup of outgoing Canada Post or intercampus mail also be arranged by calling x88196
  • Mail or parcels can alternatively be retrieved from the central mailroom located on the first floor of the Support Services Building
    • Please call x88196 in advance so we can attempt to locate the item to be retrieved
    • Currently, SSB is open 10:00 am - 2:00 pm, M-F; central mailroom is accessed by visiting Client Services in SSB 1315
    • Depending on the current volume pending for a building, retrieval may not be possible

Exceptions are in place for The Office of the Registrar, Alumni Relations and Development, Financial Services, as well as those that have already made prior arrangements.

Please do not hesitate to contact me with any further questions or concerns regarding service delivery.

Take care and be well,
Daniel Trudgeon
Manager, Client Services