Book a Physical Health Appointment

Health & Wellness has been open for both virtual and in-person visits throughout the pandemic period.

On this page you can find information about:

Clinic Hours
COVID-19 Appointments
Getting a Flu Shot
Non-COVID Related Appointments
How to Book an Appointment
Missed or Cancelled Appointments

Student Health Care Clinic Hours

Regular Hours

During Reading Week or Exam Periods

December 23 - January 3

Statutory Holiday/Long Weekends

Mon: 9 a.m. to 7 p.m.
Tues – Thurs: 9 a.m. to 5 p.m.
Friday: 9 a.m. to 4:30 p.m.

Mon – Thurs: 9 a.m. to 5 p.m.
Friday: 9 a.m. to 4:30 p.m.

*University winter break*
The clinic is closed and will return to our regular operating schedule on January 4.  

The clinic is closed on statutory holidays. No Saturday clinics are available on long weekends, or on weekends before and after Reading Week.

*As we continue to monitor the ongoing COVID-19 situation, our hours of operation may change. Please contact the clinic for the most up-to-date hours.

COVID-19 Symptoms?

We are available to provide COVID-19 testing for students. Remember to bring your health card to your test if you are a domestic student.

COVID-19 Testing Clinic

Western students, staff and faculty are eligible to get COVID-19 test without an appointment at the Western COVID-19 Testing Clinic located in the Western Student Recreation Centre. For hours and more information, please visit Western COVID-19 Testing Clinic.

Student Health Care Clinic

Symptomatic patients who need a physician's assessment can book a virtual visit with a doctor. Follow-up examination and testing in-person may be scheduled at the doctor's discretion. This could include a COVID-19 test. To book an appointment, please call the Student Health clinic at 519-661-3030.

Flu shots are available at our flu clinic!

Getting a flu shot is important, especially this year. Visit the COVID website for more information about how.

Non-COVID Related Appointments

Our physicians will continue to provide virtual visits via telephone. All visits will need to be booked via phone at 519-661-3030.

If you need mental or physical health support, Health & Wellness is open, however, only those with an in-person appointment scheduled should visit UCC 11.

How to Book an Appointment

Booking a Mental Health Appointment

Please visit the Mental Health Care team appointment page for more information.

Booking a Physical Health Appointment

To book an in-person or telehealth appointment with a doctor please call us at 519-661-3030.  Our staff will be answering calls during clinic hours.

When making an appointment, please provide your name, student number, and telephone number.

*Telehealth appointment calls will be coming from an unknown number or private number, so please be sure to disable features on your phone that may prevent you from receiving these calls and remember to take the call if it coincides with your scheduled appointment.

*Please note that both email and telephone communications are never as private or secure as an in-person interaction in the office. During times of pandemic, we seek to provide care that is as confidential, safe, & comprehensive as possible given our current environmental limitations.

Arriving for Your In-Person Appointment

Unless otherwise instructed, please arrive for your appointment ten minutes early. Check in with reception or use the self check-in computers available. You must provide your health card at each appointment.

Missed or Cancelled Appointment

The Health & Wellness Clinic requires adequate notice for cancellations otherwise No Show/Cancellation Fees will apply.

Students to provide at least 24 hours’ notice of cancellation otherwise a charge will be applied. If you need to cancel your appointment, please call 519-661-3030. Students who do not cancel an appointment at least 24 hours in advance, it will be recorded as missed and a charge will apply. Failure to pay the charges within 30 days will lead to the sealing of your academic records and an additional $50 administrative fee. If you miss two appointments, you may be asked to speak with a professional staff member before your next appointment is booked.

Click here for No Show, Cancellation Policy and Applicable Fees.