Counselling Hours & Appointments
*NOTICES*
Every Friday in November | 10 am to 12 pm: Dedicated Zoom Drop-in for First Year Students. See below for sign-in details.
Every Wednesday (up to and including December 6) | 10:15 am to 12:15 pm: Connect with an Advisor at Taylor Library - ask a question, seek support, get advice! Located in the Community Corner of Taylor Libarary (look for the banner).
Help Portal: as always, open 24 hours/7 days a week (responses will only be during business hours)
Office Hours
Occasionally, Counsellors must attend meetings and will not be available. We will have limited advising appointments from June to August.
Fall/Winter (September through April)
Occasionally, Counsellors must attend meetings and will not be available.
Live Chat
Talk to an Academic Counselling Team Member online. Suitable for quick questions and general inquiries. Your live chat call may not be taken due to high volume on certain days; live chat will start the last chat 10 minutes prior to end times. If this happens to you, please try again at our next live chat time.
Visit our Live Chat page for more information. If the live chat bubble is on our page we are online and waiting to chat!
Zoom Same-day Appointments
Monday - Thursday: 10:00 am - 12:00 pm and 1:30 pm - 3:30 pm
Friday: 10:00 am - 12:00 pm during peak times only (add/drop, exams, etc.)
This is a chance to talk with an advisor live in a Zoom chat one on one. A private 15 min. counselling session to discuss progression, course selection, missed course work, academic issues, and more.
Drop-in ends 10 minutes before 12:00 pm and 3:30 pm – if there are large queues or you log in late you may not be served. If this happens please try again the following day.
Zoom appointment link. Passcode: 745451
Important: You must use your @uwo.ca email address as your name or you will not be admitted to the meeting room. Once you get into the waiting room you will be assigned a breakout room for your private conversation. Please be patient during high volumes! We will get to you as soon as possible or send you a message if we are too full.
Not familiar with Zoom? Please see Western Technology Services getting started guide .
In-person Appointments
Monday - Thursday: 10:00 am - 12:00 pm and 1:30 pm - 3:30 pm
Friday: 10:00 am - 12:00 pm during peak times only (add/drop, exams, etc.)
Appointments are 15 minutes. Appointments must be booked through our help portal. This is a chance to talk with an advisor face-to-face in our office with health and safety a priority. You will be asked to hand sanitize when you come in and wear a mask throughout the entire appointment.
TEAMS and Phone Appointments
Send a detailed request through our Academic Counselling Help Portal if we can’t answer by email or you still would like an appointment with an advisor we can book one for you.
In-person Quick Advising at Taylor Library
Connect with an Advisor at Taylor Library – ask a question, seek support, get advice! Wednesday mornings through fall/winter term (up to and including December 6) from 10:15 am to 12:15 pm at the Community Corner in Taylor Library (look for our banner).
May Hours and Appointments
Due to adjudication, we have limited advising opportunities. The following will be available for the month of May:
Live Chat
Talk to an Academic Counselling Team Member online. Suitable for quick questions and general inquiries. Your live chat call may not be taken due to high volume on certain days live chat will start the last chat 10 minutes prior to end times. If this happens to you, please try again at our next live chat time.
Visit our Live Chat for more information. If the live chat bubble is on our page we are online and waiting to chat!
Daily Zoom Same-Day Appointments
Monday - Thursday: 10:00 am - 12:00 pm
This is a chance to talk with an advisor live in a Zoom chat one on one. A private 15 min. counselling session to discuss progression, course selection, missed course work, academic issues, and more.
Drop-in ends 10 minutes before 12:00 pm – if there are large queues or you log in late you may not be served. If this happens please try again the following day.
Log in using the Meeting ID: 944 8503 6022 with the password 745451.
Important: You must use your @uwo.ca email address as your name or you will not be admitted to the meeting room. Please note this is a pilot project. Once you get into the waiting room you will be assigned a breakout room for your private conversation. Please be patient during high volumes! We will get to you as soon as possible or send you a message if we are too full. Not familiar with Zoom? Please see Western Technology Services getting started guide .
In-person appointments
There are no in-person appointments available in May.
Summer (June through August)
Occasionally, Counsellors must attend meetings and will not be available. We will have limited advising appointments from June to August.
Daily Zoom Same Day Appointments (like virtual drop-in)
This is a chance to talk with an advisor live in a Zoom chat one on one. A private 15-minute counselling session to discuss progression, course selection, missed course work, academic issues, and more.
Monday - Friday: 10:00am - 12:00pm
Drop-in ends 10 minutes before noon – if there are large queues or you log in late you may not be served. If this happens please try again the following day.
Log in using the Meeting ID: 944 8503 6022 with the password 745451.
Important: You must use your @uwo.ca email address as your name or you will not be admitted to the meeting room. Please note this is a pilot project. Once you get into the waiting room you will be assigned a breakout room for your private conversation. Please be patient during high volumes! We will get to you as soon as possible or send you a message if we are too full. Not familiar with Zoom? Please see Western Technology Services getting started guide.
In-person appointments
Appointments are 15 minutes. Appointments must be booked through our help portal. This is a chance to talk with an advisor face-to-face in our office with health and safety a priority. You will be asked to hand sanitize when you come in and wear a mask throughout the entire appointment.
TEAMS and phone appointments
Send a detailed request through our Academic Counselling Help Portal if we can’t answer by email or you still would like an appointment with an advisor we can book one for you.
Live Chat
Monday-Friday 9:30 am - 11:00 am
Monday-Thursday 1:30 pm - 3:00 pm
Visit our Live Chat page.
Contact Us
All Counselling inquiries should be sent to the Help Portal
Quick Questions and non-students: Live Chat
Our office is located within the North Campus Building 280.
519-661-3040
