Help Desk

You can seek advice from our statistical consultants during the academic year (September to April). We are currently planning for the Fall 2021 semester and will post the consulting hours for the helpdesk shortly. 

Day

Time

Consultant

Zoom Link

Monday

10:30am - 11:30am

Consultant 1

https://westernuniversity.zoom.us/j/94401617211

Tuesday

3:00pm - 4:00pm

Consultant 2

https://westernuniversity.zoom.us/j/93169165033

Thursday

2:30pm - 3:30pm

Consultant 3

https://westernuniversity.zoom.us/j/98918601337

Please note that you can only login to the virtual Zoom help desk times using an authenticated Western email (uwo.ca, ivey.ca).

Book an Appointment


The Help Desk can assist with: 

  • Planning for appropriate sampling and study designs and the choice of appropriate statistical methodology (e.g., I want to study this subject - how should I conduct the study and conduct my statistical analysis to address my research question?)
  • Data analysis (e.g., What statistical test is appropriate? What summaries and procedures should I use, or how do I produce them?)
  • Interpretation of results (e.g., I've done this analysis - what does it mean?)
  • Software selection and use (e.g., Would it be best to use R, SPSS or SAS for the analysis I need to do? How do I get started?)
The Help Desk is NOT intended for:
  • Conducting the statistical analysis for a research project. The consultants can guide and provide instruction to researchers to produce their own summaries, analyses
    and
    reports. For researchers seeking more extensive services, please look at our Analytical Services such as fee-for-service projects or collaborative research opportunities with faculty and/or graduate students in the Department of Statistical and Actuarial Sciences.
  • Providing statistics course help. If you are taking a statistics course through the Department of Statistical & Actuarial Sciences, visit the Statistics Help Centre (From http://www.uwo.ca/stats/ -navigate through Undergraduate > Help Centre Schedule). Otherwise, please contact your instructor and/or course TAs for help.
  • Developing course materials or workshops. Faculties, Units or faculty members seeking these types of services can contact Dr. Camila de Souza (camila.souza@uwo.ca) to inquire about possible arrangements.