Live Chat

Welcome to our Live Chat function.

Connect with us over Live Chat – it’s fast, easy, and efficient – we can chat about many things but not everything, and in those situations please use our help portal.

Live Chat is for quick questions, help with understanding a policy or procedure, and general inquiries to Science Academic Advising.

Live Chat is NOT for approval of missed course work, asking about help portal response time, requesting a booked appointment, or in-depth advising appointments.

Live Chat is for students currently enrolled in any Science/BMSc undergraduate module, OR those wanting to switch into our Faculty.  If you are enrolled in another Faculty, please reach out to them for advice.

When Live Chat is available, a box will appear on the bottom right of the screen. Typically this will be 9:30 am-11:00 am (Monday - Friday) and 1:30-3:00 pm (Monday - Thursday). Peak times will change these hours. Please note there may be times when live chat is unavailable due to workload and previous team commitments.